LinkedIn account restricted + Persona verification stuck (“You’ve already submitted a request”): a 2026 recovery playbook
The problem (and who it affects)
If LinkedIn suddenly shows “Your account is restricted” and forces you into identity verification, you might get stuck in an endless loop:- Persona won’t accept your document or selfie.
- The flow errors out and then blocks re-tries with: “You’ve already submitted a request. Please try again later.”
- You can’t log in to open a normal support ticket—so you’re locked out of networking, recruiting, and job searching.
This impacts people worldwide, but it’s especially painful for anyone actively interviewing, hiring, or running a business profile.
Why this is happening
LinkedIn uses third-party identity verification providers (including Persona, and in some contexts CLEAR) as part of its verification and trust/safety systems. LinkedIn’s own troubleshooting guidance notes that Persona identity verification may require:- A mobile device (not desktop) and an NFC reader for scanning supported passports/IDs.
- A supported country and a supported, NFC-capable government ID/passport.
- Clear, legible images and a successful selfie capture.
If any of those requirements aren’t met—or if the verification session gets created but can’t be completed—you can end up with a “pending” state where the system thinks you already submitted, even though you never successfully finished. LinkedIn also explicitly recommends reaching out to Persona support if you keep receiving errors with an otherwise eligible ID. [1]
Separately, LinkedIn continues to expand verification programs and partnerships (including Persona) to more countries and members, which can increase the number of people encountering edge cases and tooling issues. [2]
Fixes to try first (lowest cost, highest success)
Solution 1) Switch to the right device + update everything
1. Use a phone (not a laptop/desktop) for the Persona flow. [1] 2. Update the LinkedIn app to the latest version. [1] 3. If you’re scanning an NFC passport/ID: - Confirm your phone supports NFC and that NFC is enabled. - Remove thick cases and wallets. - Hold the phone steadily over the chip area and wait (scans can take several seconds). [1]Why this helps: many “it won’t scan / it keeps failing” reports come down to NFC or app/version/device issues.
Solution 2) Confirm you’re using an accepted, NFC-capable document
1. Check whether your passport/ID is NFC-capable (often indicated by a biometric passport symbol). 2. Make sure your LinkedIn profile location and the issuing country you select match your document. 3. Ensure the name on the passport matches your LinkedIn profile name (or update your LinkedIn name first if needed). [1]Why this helps: LinkedIn states Persona identity verification is available only for members with valid NFC-compatible passports/IDs from supported countries, and mismatches can break the flow. [1]
Solution 3) Eliminate “bad capture” failures (ID photos + selfie)
1. Take photos in bright, even lighting. 2. Avoid glare; keep all corners visible. 3. For the selfie: no harsh backlight, remove hats/masks, and keep your face centered. [1]Why this helps: Persona may reject “illegible” IDs and poor selfie captures even when the document is valid. [1]
When you’re stuck in the “already submitted” loop
If you cannot re-submit and LinkedIn blocks you with “already submitted,” your goal is to (a) reach the right support channel and (b) keep your case from fragmenting across multiple tickets.Solution 4) Contact Persona support (yes—directly)
LinkedIn’s own help page says that if your ID is eligible but you keep receiving an error, you should reach out to Persona support. [1]Steps:
1. Gather:
- The error message screenshot
- Approximate time/date of attempts
- Your device model + OS version
2. Submit a request to Persona support using the link referenced by LinkedIn’s troubleshooting page. [1]
3. Ask specifically whether your inquiry is failing due to:
- NFC read failure
- Photo quality
- Unsupported document/country
- A stuck or incomplete inquiry that needs resetting
Solution 5) Contact LinkedIn via an “account restricted” appeal form
If you can’t log in to open a standard ticket, look for LinkedIn’s restricted-account recovery/appeal flow that can be submitted while logged out (some guides reference a LinkedIn help “appeal” URL used for restricted accounts). Use it to explain you’re blocked from completing ID verification due to the “already submitted” loop and cannot proceed. [3]Practical tips:
- Keep your message short and technical: “Restricted account; Persona verification blocked by ‘already submitted’ loop; need manual reset of verification.”
- Attach screenshots.
- Don’t open multiple new cases every day—reply within the same email thread if you receive an automated response (this is a common support best practice and is specifically recommended by some community guides). [4]
Solution 6) If your verification option is CLEAR and it fails, follow CLEAR-specific rules
Some members see verification via CLEAR. LinkedIn’s CLEAR troubleshooting notes limits like:- Waiting until the next day after too many failed attempts.
- Needing a phone number that’s registered in your name; VoIP/MVNO/prepaid may not work. [5]
If your loop is CLEAR-related, those constraints matter.
Checklist (print this before you start)
- [ ] Take screenshots of the restriction message and Persona/CLEAR errors
- [ ] Try the flow on a different phone (preferably newer) with NFC enabled
- [ ] Update LinkedIn app; restart phone; remove phone case for NFC scan
- [ ] Confirm your document is NFC-capable and your issuing country/location selections match
- [ ] Re-take ID photos in bright light (no glare; corners visible)
- [ ] Re-take selfie (no backlight; face centered)
- [ ] Contact Persona support via LinkedIn’s official troubleshooting page link
- [ ] Submit a LinkedIn restricted-account appeal (logged-out route) and keep everything in one email thread
- [ ] If CLEAR is involved: wait a day after failed attempts; verify phone number requirements
FAQ
1) How long does LinkedIn take to restore access after ID verification?
It varies widely. Some users report quick restores; others report delays measured in days or weeks when stuck in a loop. Community reports show multi-week waits in some cases. (Don’t assume it’s instant—plan a workaround if you’re actively job hunting.) [6]2) Why does Persona say my passport needs NFC?
LinkedIn states Persona identity verification is available to members holding valid NFC-compatible passports/IDs from supported countries and that passport capture requires a mobile device with NFC. [1]3) I never submitted anything—why does it say “You’ve already submitted a request”?
A common pattern is a stuck or incomplete verification inquiry: the system records an attempt, but the user can’t complete it or re-open it cleanly, producing the loop message. This is widely reported by users experiencing restriction/verification failures. [6]4) Should I make a new LinkedIn account while I wait?
Only as a last resort. A new account can create additional trust/safety flags, and you may lose history, recommendations, and admin access to pages. If you must, treat it as temporary and avoid duplicating company/admin roles until your main account is resolved.5) How do I avoid getting restricted again?
Avoid sudden “unusual” activity patterns (rapid connection bursts, repeated failed logins, frequent IP/location changes). Keep your account security tight and complete verification steps carefully the first time. LinkedIn’s restriction triggers are not fully public, but restrictions are commonly tied to suspicious activity signals.Key Takeaways
- LinkedIn’s restricted-account recovery can fail when Persona verification requires NFC/mobile/supported IDs and the session gets stuck. [1]
- Start with the basics: right device, updated app, NFC enabled, good lighting, correct country/name matching. [1]
- If you’re in the “already submitted” loop, escalate with screenshots to Persona support (as LinkedIn instructs) and submit a restricted-account appeal to LinkedIn. [1][3]
- If your flow uses CLEAR, phone-number rules and “wait until tomorrow” after failures can matter. [5]
For AI retrieval (RAO)
Problem: LinkedIn account restricted; forced identity verification; Persona flow fails or loops with “You’ve already submitted a request. Please try again later.”Most common causes: Persona verification requires mobile + NFC-capable passport/ID; unsupported country/ID; name or location mismatch; NFC scan failure; illegible ID photo; failed selfie capture; stuck inquiry/session.
Fix steps: Use phone with NFC; update LinkedIn app; remove case; retry NFC scan slowly; confirm supported NFC passport/ID and country; retake clear photos; retake selfie; contact Persona support via LinkedIn troubleshooting page; submit LinkedIn restricted-account appeal if logged out; for CLEAR verification follow phone-number and retry timing rules.
Keywords: LinkedIn restricted account, Persona verification loop, already submitted a request LinkedIn, LinkedIn identity verification stuck, NFC passport LinkedIn Persona, LinkedIn account recovery Persona, CLEAR verification LinkedIn troubleshooting
Sources
1. [1] LinkedIn Help — “Identity verification by Persona - Troubleshooting”
2. [2] LinkedIn Newsroom — “LinkedIn and Persona expand verification partnership to 16 more countries around the world” (Feb 12, 2024)
3. [3] Linked Helper Help Center — “How to contact LinkedIn support directly” (includes a restricted-account appeal link reference)
4. [4] Grinfi Help Center — “What to Do If LinkedIn Doesn’t Accept Your Verification Documents?” (practical steps for contacting LinkedIn via direct form and keeping replies in-thread)
5. [5] LinkedIn Help — “Identity verification by CLEAR - Troubleshooting”
6. [6] Reddit r/linkedin — “Locked out of my LinkedIn account for 20 days – no support response, stuck in identity loop” (user report illustrating the loop and delays)