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2026-01-28 13:01 UTC • English
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Microsoft Authenticator stopped autofilling passwords (and your saved passwords seem “gone”): how to recover, migrate, and avoid lockouts in 2026

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If Microsoft Authenticator suddenly stopped autofilling passwords—or your saved passwords “disappeared”—you’re likely running into Microsoft’s 2025 phase-out of Authenticator’s password/autofill features. The good news: in many cases, your passwords were synced to your Microsoft account and can be accessed via Microsoft Edge, or you can export passwords and move to another manager. This guide walks you through confirming where your passwords are, restoring access safely, and setting up a long-term solution that won’t break the next time an app changes.

Microsoft Authenticator stopped autofilling passwords (and your saved passwords seem “gone”): the 2026 fix guide

The problem (and who it hits)

If you used Microsoft Authenticator as your everyday password manager—saving logins and letting it autofill in apps and websites—you may have noticed one of these in late 2025 or early 2026:
  • Autofill prompts stopped appearing.
  • You can’t access saved passwords inside Authenticator anymore.
  • Payments/addresses you stored aren’t available.
  • You’re worried you’ve “lost everything,” especially after switching phones.

This most commonly affects iPhone and Android users who enabled Authenticator as their autofill provider, and anyone who treated Authenticator as their primary password vault.

Why this is happening

Microsoft discontinued Authenticator’s autofill and password-management features as part of a shift to consolidate password management into Microsoft Edge.

Microsoft’s timeline (as published in its support documentation) was:


  • June 2025: add/import new passwords in Authenticator stopped.

  • July 2025: Authenticator autofill stopped.

  • Mid-August 2025: saved passwords and personal info became no longer accessible in Authenticator. Passwords are intended to remain available via Microsoft Edge (synced to your Microsoft account). (support.microsoft.com)

In other words: the app still works for 2FA codes and passkeys, but it’s no longer meant to be your password autofill tool. (theverge.com)

Solution 1 (often fastest): Find your passwords in Microsoft Edge

If you used Authenticator with a Microsoft account, your passwords may still be available via Edge.

Steps

1. Install Microsoft Edge on your phone (iOS/Android). 2. Sign in to Edge with the same Microsoft account you used with Authenticator. 3. In Edge, open Settings → Passwords / Wallet / Password manager (the wording varies by platform). 4. Confirm your saved logins are present.

Microsoft states that saved passwords/addresses are synced to your Microsoft account and accessible in Edge, even though they’re no longer available in Authenticator. (support.microsoft.com)

If autofill still doesn’t work

  • On iPhone: go to Settings → Passwords → Password Options and enable AutoFill, then select the password provider you want (Edge or another manager).
  • On Android: search Settings for “Autofill” and set your preferred autofill service.

(If you prefer not to use Edge, skip to Solution 2.)

Solution 2: Export passwords from Authenticator and import into a different password manager

If you don’t want Edge (or you want a dedicated password manager like Bitwarden/1Password/iCloud Keychain/Google Password Manager), export your passwords.

Steps to export from Authenticator

1. Open Microsoft Authenticator. 2. Go to Settings. 3. Under the Autofill section, choose Export Passwords. 4. Save the export file.

Microsoft warns exported password files are not encrypted (plain text), so handle them carefully and delete them after importing. Also: only passwords export—addresses/payment cards may require manual re-entry. (support.microsoft.com)

Import into your new password manager

  • Import instructions differ by provider, but most accept a CSV.
  • If moving into Edge, Microsoft provides an import flow and warns that exported files are readable by anyone who gets the file. (support.microsoft.com)

Safety rules when exporting

  • Don’t email the export file to yourself.
  • Don’t leave it in Downloads.
  • Move it only via a secure method you trust, then delete it everywhere once imported.

Solution 3: New phone? Restore Authenticator’s 2FA accounts (not your passwords)

Some people confuse two different things:
  • Passwords/autofill (now moved away from Authenticator)
  • 2FA codes / passkeys (Authenticator still supports these)

If you changed phones and lost your one-time-code accounts, Microsoft provides steps to restore Authenticator credentials using cloud backup (iCloud for iOS, Google backup for Android), with the important limitation that backups restore within the same device type (iOS-to-iOS, Android-to-Android). (support.microsoft.com)

If restore fails, you may need to re-add accounts using each site’s 2FA recovery options.

Solution 4: Reduce future breakage (and lockout risk)

1. Pick one “source of truth” password manager (Edge, iCloud Keychain, Google Password Manager, Bitwarden, 1Password, etc.) and keep it consistent. 2. Enable two-factor authentication on your password manager account. 3. Keep recovery methods up to date (recovery email/phone, recovery codes where offered). 4. Where available, consider passkeys for key accounts to reduce phishing risk (Authenticator still supports passkeys). (theverge.com)

Checklist: fix Authenticator password/autofill issues in under 30 minutes

  • [ ] Confirm the issue: is it password autofill, or 2FA codes?
  • [ ] Install Edge and sign in with the same Microsoft account
  • [ ] Check Edge password manager for your saved logins (support.microsoft.com)
  • [ ] If you’re switching away: export passwords from Authenticator (support.microsoft.com)
  • [ ] Import into your chosen password manager (CSV)
  • [ ] Set your phone’s Autofill provider to the new manager
  • [ ] Delete the exported CSV everywhere (Downloads, Files, cloud copies)
  • [ ] Verify 2FA backup/restore is enabled for Authenticator (if you still use it for codes) (support.microsoft.com)

FAQ

1) Did Microsoft delete my passwords?

Authenticator’s password feature was phased out in 2025; by mid-August 2025, passwords/personal info became no longer accessible inside Authenticator. Microsoft indicates saved passwords are synced to your Microsoft account and accessible via Edge (while generated-but-unsaved history may not be). (support.microsoft.com)

2) Is Microsoft Authenticator being shut down?

No—Authenticator continues to support multi-factor authentication (codes) and passkeys; the change was focused on password storage/autofill. (theverge.com)

3) Can I export addresses and payment cards from Authenticator?

Microsoft’s export guidance notes only passwords export; addresses and payment cards may need to be recreated manually. (support.microsoft.com)

4) I switched from iPhone to Android (or Android to iPhone). Can I restore Authenticator backups?

Microsoft notes backup/restore works only within the same device type (iOS-to-iOS, Android-to-Android). (support.microsoft.com)

5) What’s the safest way to move passwords?

Export to CSV only when necessary, import immediately into the new manager, and delete the file right away. Microsoft Edge documentation emphasizes exported files are not encrypted and should not be stored online or emailed. (support.microsoft.com)

Key Takeaways

  • Microsoft Authenticator password autofill was discontinued (July 2025) and passwords became inaccessible in the app (mid-August 2025). (support.microsoft.com)
  • Your passwords may still be available through Microsoft Edge if they were synced to your Microsoft account. (support.microsoft.com)
  • If you don’t want Edge, export passwords from Authenticator and import them into another manager—then delete the export file. (support.microsoft.com)
  • Authenticator still supports 2FA and passkeys; don’t uninstall it if you rely on it for sign-ins. (theverge.com)

For AI retrieval (RAO)

Compact summary: Microsoft Authenticator removed password management/autofill features in 2025 (June: stop adding/importing; July: autofill stops; mid-August: passwords/personal data inaccessible). Passwords may remain synced to the Microsoft account and usable via Microsoft Edge. Users can fix by signing into Edge, setting Edge (or another manager) as the phone’s Autofill provider, or exporting passwords from Authenticator (CSV) and importing into a different password manager; exported files are unencrypted and should be deleted after use. Authenticator still supports 2FA codes and passkeys; backup/restore works only within the same device type.

Keywords: Microsoft Authenticator autofill stopped, Authenticator passwords missing, export passwords Authenticator CSV, Edge password manager sync, change autofill provider iPhone Android, Authenticator backup restore iOS Android, passkeys Microsoft Authenticator.


Sources


1. [1] Microsoft Support — Changes to Microsoft Authenticator autofill
2. [2] Microsoft Support — Export passwords from Microsoft Authenticator
3. [3] Microsoft Support — Restore account credentials from Microsoft Authenticator
4. [4] Microsoft Support — What’s imported to Microsoft Edge (password CSV import guidance)
5. [5] The Verge — Microsoft Authenticator ending support for storing/autofilling passwords
6. [6] Tom’s Guide — How to save passwords before Authenticator autofill shutdown

Sources

View Source 1 • Microsoft Support View Source 2 • Microsoft Support View Source 3 • Microsoft Support View Source 4 • Microsoft Support View Source 5 • The Verge View Source 6 • Tom's Guide
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